Salesforce Practice & Delivery Head
Siddharth S. Lakhotia is the Salesforce Practice Head at SA Technologies, leading the company’s AI-first CRM initiative, CRMTeam.ai. He focuses on helping enterprises transform their CRM ecosystems using Salesforce, Data Cloud, and AI-driven automation to improve sales, service, and customer engagement outcomes.
Traditional Salesforce workflows slow sales teams with constant logins and manual CRM updates. Discover how headless Salesforce, powered by AI agents, Data Cloud, and MCP, enables faster, governed workflows directly inside Slack and Microsoft Teams.
Salesforce Agentforce is redefining enterprise operations with autonomous AI agents that can reason, plan, and execute workflows using real-time data from Salesforce Data Cloud. From accelerating sales cycles to improving customer service resolution and enabling hyper-personalized commerce, Agentforce helps businesses scale faster without increasing operational overhead.