Improve Patient Engagement and Care Coordination
Healthcare organizations manage large volumes of patient data while navigating strict regulations like HIPAA and HITECH. Salesforce Health Cloud is a purpose-built CRM platform designed to help hospitals, clinics, payers, and MedTech companies unify patient records, automate care workflows, and deliver connected health experiences at scale.
Consulting PartnerBuilt for Modern Healthcare
Hospitals and Health Systems
Coordinate care across departments, improve patient throughput, and deliver connected experiences from admission to post-discharge follow-up.
Clinics and Medical Practices
Streamline patient intake, automate appointment workflows, and build lasting patient relationships with a unified clinical view.
Insurance Payers
Accelerate claims processing, improve member engagement, and ensure regulatory compliance across every policyholder interaction.
MedTech Organizations
Connect device data to patient outcomes, manage clinical trials, and deliver personalized support for medical device users at scale.
Unified Patient 360 View
Health Cloud replaces fragmented EHR data and siloed systems with a single, unified patient view. Care teams see every appointment, lab result, medication, and interaction across the entire patient journey - enabling proactive, coordinated care that improves outcomes and patient satisfaction.
- Unified patient timeline across appointments, prescriptions, and lab results
- Care team dashboards with real-time patient status and task tracking
- Referral network mapping for specialists and care coordinators
- Automated follow-up reminders triggered by clinical milestones
- Cross-facility data consolidation for multi-location health systems
All team members share a unified patient view with role-based access
HIPAA-Ready Compliance and Data Security
Health Cloud embeds regulatory compliance directly into your clinical workflows. From patient identity verification to continuous audit-trail monitoring, every step is automated, encrypted, and audit-ready.
Patient Verification
Automated identity verification and insurance eligibility checks at intake.
Data Encryption
End-to-end encryption of PHI with role-based access controls across the platform.
Audit Trail Monitoring
Continuous access-log monitoring and real-time alerts for unauthorized data access.
Compliance Reporting
One-click generation of HIPAA audit reports and breach notification documentation.
Intelligent Care Plans
From initial assessment to ongoing monitoring, Health Cloud provides guided, configurable care workflows that improve patient outcomes while maintaining full regulatory compliance at every stage.
Care Plan Creation
Template-driven care plans with customizable goals, interventions, and outcome measures for each patient.
Care Team Assignment
Assign specialists, primary physicians, and coordinators with role-based visibility into patient records.
Progress Tracking
Real-time monitoring of care plan milestones with automated escalation when targets are missed.
Risk Identification
AI-powered early warning system that flags high-risk patients based on clinical data patterns.
EHR Integration - Epic, Cerner, and Beyond
Seamlessly connect Health Cloud with your existing electronic health record systems through standards-compliant APIs and secure data pipelines.
FHIR-Based Integration
Standards-compliant data exchange with Epic, Cerner, and other EHR systems using HL7 FHIR APIs.
Data Security Gateway
Encrypted data pipelines with granular consent management ensuring PHI remains protected during every integration.
Data-Driven Care Insights for Smarter Clinical Decisions
Health Cloud surfaces the intelligence that matters - from population health trends and patient risk scores to operational efficiency metrics - so care teams and administrators can act on data rather than intuition.
- Population health dashboards for proactive care management across patient segments
- AI-driven diagnostics support with pattern recognition across clinical data sets
- HIPAA-compliant analytics with de-identified data aggregation and reporting
- Patient outcome tracking with readmission-risk scoring and intervention recommendations
- Operational efficiency metrics covering wait times, bed utilization, and staff allocation
Salesforce Consulting Partner